We are currently hiring a highly motivated Administrative Assistant for a busy medical office. Their duties include responding to messages from patients, scheduling appointments according to staff availability and processing insurance claims.
- Answering phone calls, creating appointments, directing the calls as required and handling all queries.
- Maintaining a filing system for all patient documents and reports submitted
- Answering emails and other electronic messages as required
- Transcribing all notes and documents related to treatments
Qualifications & Experience
- Customer service skills and telephone etiquette
- Strong computer, data entry and office management skills
- Excellent verbal and written communication skills
- Empathy and compassion to give support to patients
- Attention to detail and problem-solving skills
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