As a customer (or prospective business looking for workers), it may not seem relevant that PeopleReady Skilled Trades and two other divisions of TrueBlue—PeopleScout and Staff Management | SMX—recently earned the Top Workplaces USA Award by Energage. Sure, you may be happy for us, but did you know that employee satisfaction has actually been proven to lead to customer satisfaction?
A report by IBM found that if employees have positive experiences and feel like they are valued team members, they will care significantly more about the customer experience and have an overall higher satisfaction with the organization.
At PeopleReady Skilled Trades, we’ve long known the key to our success is our strong company culture—a culture where everyone can advance and thrive. A culture where we’re all united in our commitment to our mission of connecting people and work as a force for good in the communities we serve.
Our shared commitment—to ourselves, to the businesses we work with and to our tradespeople—is reflected in our five culture principles. Whether you’re an existing customer or considering partnering with PeopleReady Skilled Trades, here’s how you’ll benefit from our culture principles:
- We are Customer Obsessed
We are obsessed with providing exceptional service, building strong partnerships and enabling our customers’ success. What that means for you: We’ll listen, get clear on your goals and then deliver the right talent with the right tools so you can meet project demands and drive your business forward.
- We Do the Right Thing
We take pride in being accountable, act ethically, operate with integrity and always put the well-being of our colleagues, tradespeople and customers first. What that means for you: We’ll keep our promises and maintain transparent communication until the job is done. You can count on us to tell it like it is and to create the best possible experience—for you and the skilled tradespeople on your project.
- We Stand Together
We value diversity, are fiercely committed to inclusion, and aspire to a culture where all people can advance and thrive. What that means for you: We make it clear to our team members that they’re more than just employees—they’re human beings. By putting our team members at the forefront of everything we do, we ensure they bring those same values and experiences to customers like you.
- We Reimagine What’s Possible
We pursue innovation relentlessly, boldly challenge ourselves to think differently and strive to make it easier to connect people and work. What that means for you: It all goes back to listening. We start by listening—to your needs and your goals—and then we get to work to find the people and the solutions to help you overcome your challenges and succeed.
- We are a Force for Good
We put people first, are always ready to help, and transform lives through the power of work. What that means for you: Skilled tradespeople are at the heart of what we do. We respect them and the work they do every day. We show our respect by taking the time to understand their unique strengths and goals—and then we invest in their future. We love building meaningful relationships with our tradespeople and empowering them to reach their full potential. Because when we take care of them, they take care of you. And ultimately, their satisfaction leads to your satisfaction.
Let’s Get Started
When you choose PeopleReady Skilled Trades as your staffing partner, you can feel good about your decision. You’re choosing a company that puts people first—from our customers to our team members and our tradespeople. The end result is customer satisfaction. Your satisfaction. And a job (very) well done.