Maintenance Technician

Overview

Responsibilities

Main tasks and responsibilities

• Providing timely diagnosis and repair of the Kalmar product lines located in the field at customer sites

• Complete regular preventative maintenance as scheduled

• Ability to use hand, air and electric hand tools; operate forklifts, small cranes and mechanical hoists as needed

• Conduct product training for the customer and dealer technicians to ensure competency

• Evaluate and assist with warranty claims

• Work with Product Engineering to develop solutions to operational problems in the field

• Assist personnel in the field with documentation, report of labor, work orders, and inspections

• Achieve a high level of customer satisfaction

• Communicate with customers regarding the diagnosis and repair problems experienced in the field

Qualifications & Experience

• Minimum of 3 years experience in heavy industrial equipment mechanical & electrical troubleshooting and equipment repairs including motors, controls, PLC electronic control, hydraulic and pneumatic systems, and structural and engine systems.
• • Must be able to read blueprints and schematic drawings
• • Must feel comfortable and able to work safely at elevated heights, including several stories above the ground
• • Should possess a technical aptitude for heavy equipment; some knowledge of engineering is a plus
• • Must demonstrate excellent verbal and written communication skills (English)
• • Candidates must have the ability to communicate with individuals and groups consisting of dealer representatives, customers (end-users), and other technicians or service personnel
• • Must demonstrate a strong work ethic, dependability and initiative